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Hermès Special Order (HSS): The Complete Expert Guide

The Hermès Special Order (HSS) program represents the pinnacle of luxury customization in the handbag world. This exclusive service allows select Hermès clients to design fully customized Birkin and Kelly bags with personalized color combinations, exotic leather options, and distinctive hardware choices. choices, and distinctive hardware selections., and unique hardware choices. Understanding how the HSS program works as part of the hermes special order is essential for any serious Hermès collector or luxury handbag enthusiast.

This comprehensive guide covers everything you need to know about Hermès special orders—from the history of the program to the most coveted color combinations, from understanding eligibility requirements to navigating the complex world of HSS customization options. Whether you’re hoping to secure your first special order invitation or simply fascinated by the artistry of bi-color Birkin bags, you’ll find expert insights and detailed information here.

Understanding the Hermes Special Order (HSS) Program

The Hermès Special Order program, commonly abbreviated as HSS, is an invitation-only customization service offered by Hermès to their most valued clients. This ultra-exclusive program, known as hermes special, allows customers to design their dream Birkin or Kelly bag by selecting from hundreds of color and material combinations not available in standard production. Reflecting the heritage of the brand, the program highlights Hermès’ commitment to exclusivity, exceptional craftsmanship, and personalized luxury., the program exemplifies Hermès’ dedication to exclusivity, craftsmanship, and personalized luxury. heritage, the program showcases the brand’s commitment to exclusivity, craftsmanship, and personalized luxury.

Launched in the 1980s, the HSS program was Hermès’ response to high-net-worth clients requesting personalized variations of their iconic bags during a special order appointment . Unlike ready-to-wear Birkin and Kelly bags that come in pre-determined color and leather combinations, special order hermès bags can feature:

• Bi-color or tri-color combinations – Different colors for exterior, interior, piping, and stitching, including the use of contrasting colours for a personalized look

• Exotic leather options – Alligator, crocodile, ostrich, and lizard in custom colors

• Hardware customization – Choice of Gold (GHW), Palladium (PHW), Rose Gold, Brushed Gold, Brushed Palladium, or Brushed Palladium hardware for a refined, premium finish

• Contrast stitching – Thread color different from bag body, or tone-on-tone stitching for a seamless, monochromatic appearance stitching for a seamless, monochromatic effect

• Unique leather pairings – Mix of leather types (Togo exterior, Chevre interior, etc.)

The customisation process involves detailed steps, including selecting bag styles, leather, colour, hardware, and unique design features, emphasizing the bespoke nature of each order and ensuring a one-of-a-kind result.

The process begins when a Hermès Sales Associate (SA) extends an invitation to place a special order—an offer that typically only comes after establishing a significant purchase history with the boutique. Hermès offers this exclusive opportunity primarily to loyal customers, highlighting the brand’s dedication to its most devoted clientele. The client then works with their SA to select every detail of their custom bag, from primary and secondary colors to hardware finish and stitching thread.

Once submitted, the order enters Hermès’ atelier system where it’s assigned to a master craftsman. The creation process takes considerable time, often 18-24 months on average, sometimes extending to several years for complex exotic leather combinations. The waiting period for a Hermès special order is typically six months to two years, and sometimes longer for exotic materials. Each bag is a unique piece, a truly unique piece, and part of a tradition of special order pieces that reinforce the brand’s prestige and personalized luxury. During this time, clients have no visibility into progress and cannot make changes to their specifications.

History of Hermès Special Orders

The Hermès special order tradition dates back to the brand’s origins as a harness and saddle maker in 1837. Hermès has always offered bespoke services to its clientele, custom-making equestrian equipment to each rider’s specifications. This culture of personalization naturally extended to handbags when Hermès began producing them in the early 20th century. Over time, the special order list has evolved, detailing which Hermès bags and models—such as the Birkin, Kelly, and Constance—have been available for customization, with options expanding to include various leathers, exotic skins, and hardware choices.

The formal HSS program as we know it today was established in the 1980s, coinciding with the rise of the Hermès Birkin bag as a global status symbol. As demand for hermès birkin and Kelly bags exploded, Hermès needed a structured way to offer customization to their most important clients while maintaining exclusivity and atelier capacity. Special order versions, such as the horseshoe Birkin and HSS Hermès bag, have become highly sought after for their rarity, bespoke craftsmanship, and unique design options.

Today, special order pieces—including the horseshoe Birkin—are considered collector’s items among Hermès bags, prized for their exclusivity, investment value, and the personalized experience they represent, all reflecting the brand’s legacy of making the extraordinary from the ordinary.

Notable HSS Milestones:

• 1984 – The Birkin bag is created for Jane Birkin, establishing the template for future customization

• Late 1980s – Formal bi-color special orders become available

• 1990s – HSS expands to include exotic leathers and hardware customization

• 2000s – Special order pieces such as the horseshoe Birkin and HSS Hermès bag are introduced, marked by the distinctive horseshoe stamp; these bespoke bags gain significance for their exclusivity and customization options

• 2010s – Rose Gold hardware introduced as HSS option

• 2020s – HSS bags command significant premiums; program becomes more restrictive

Today, Hermès special orders represent the ultimate expression of the brand’s philosophy—making the extraordinary from the ordinary, creating one-of-a-kind pieces that tell individual stories.

Understanding HSS Eligibility

Securing a Hermès special order invitation requires understanding the unwritten rules that govern the program. Hermès prioritizes its loyal customers for placement on the special order list, giving dedicated clientele access to exclusive customization opportunities. While Hermès doesn’t publish official criteria, collectors and industry insiders have identified key factors:

Purchase History Requirements

Establishing a relationship with a Hermès boutique is the foundation of HSS eligibility. Most boutiques look for factors like the handle drop :

• Regular shopping patterns – Consistent purchases over time, not one-time large buys

• Category diversity – Purchases across ready-to-wear, accessories, home goods, not just bags

• Boutique loyalty – Shopping at the same location builds stronger SA relationships

• Existing bag ownership – Usually need to have purchased at least one Birkin or Kelly already

• Loyal customers and the special order list – Loyal customers are more likely to be offered a place on the special order list, giving them access to exclusive customization options

The timeline to HSS eligibility varies by boutique and individual circumstances, but collectors report typical journeys of 1-3 years of regular shopping before receiving their first invitation.

Sales Associate Relationships

Your SA relationship is perhaps the most critical factor in HSS access:

• Develop rapport – Visit regularly, remember your SA’s name, show genuine interest

• Be flexible – Accept different bag styles and colors to demonstrate you’re a serious buyer

• Show knowledge – Understanding Hermès history and craftsmanship signals you’re a collector

• Be patient – Appearing desperate or demanding reduces your chances

Loyal customers with strong SA relationships are often prioritized for the special order list, giving them access to exclusive customization options not available to the general public.

Many successful HSS recipients credit their SA relationships more than their spending as the key to receiving invitations.

Boutique Selection

Not all Hermès boutiques participate equally in the HSS program:

• Flagship boutiques – Paris, New York, London, Hong Kong tend to have more HSS allocations. These boutiques may maintain their own special order list and often prioritize loyal customers for HSS opportunities.

• Resort locations – Some seasonal boutiques rarely offer special orders

• Airport boutiques – Typically don’t participate in HSS program

• Regional variation – Asian markets often have different HSS availability than Western markets

Hermès Special Order Customization Options

Understanding the full range of HSS customization options helps you plan your dream bag and communicate effectively with your SA when the opportunity arises. The customisation process includes selecting your preferred leather color, choosing from various straps, strap lengths, and shoulder strap options, allowing you to create a truly bespoke Hermès bag.

Leather Selection

Hermès special orders can be created in over 30 different leather types, with the option to select your preferred leather color as part of the customization process, though availability varies by season and atelier capacity:

Standard Leathers:

• Togo – Most popular HSS leather. Pebbled texture, durable, holds shape well, works year-round. Ideal for first-time special orders. Available in a wide variety of leather colors.

• Epsom – Rigid and structured leather that holds shape exceptionally well. Scratch-resistant surface makes it practical for everyday use. Excellent for bi-color combinations as colors remain distinct. Available in a wide range of leather colors.

• Clemence – Softer than Togo with more natural grain. Develops beautiful patina over time. Popular for slouchy, relaxed aesthetic. Slightly heavier than other leathers. Offered in many leather color options.

• Swift – Smooth, fine-grained leather with slight sheen. Shows scratches and requires careful handling. Develops rich patina. Popular for dressy occasions. Available in numerous leather colors.

• Chevre (Goat) – Lightweight and durable. Most commonly used for Kelly bag interiors (Chevre de Coromandel or Chevre Mysore). Can be specified as exterior leather for mini bags. Comes in a variety of leather colors.

• Box Calf – Vintage smooth leather with high polish. Very formal appearance. Requires significant maintenance and shows scratches easily. Beloved by collectors for its classic look. Available in several leather color choices.

Exotic Leathers:

• Alligator – Most expensive and prestigious. Available in Alligator Mississippiensis (matte finish) or Alligator Lisse (shiny). Limited leather color availability, with unique leather color options exclusive to exotic leathers. Requires special care.

• Crocodile – Available in Porosus (smaller, more symmetrical scales) or Niloticus (larger scales). Each skin has unique character. Highly sought after.

• Ostrich – Distinctive quill marks from feather follicles. Soft, durable, and lightweight. Natural texture makes it forgiving of scratches. More available than alligator or crocodile.

• Lizard – Delicate small-scale pattern. Limited to smaller bags (Kelly 20, 25). Requires gentle handling. Beautiful sheen and texture.

Color Combinations: The Art of Bi-Color

The defining feature of any Hermès special order is the color customization. Clients can choose between contrasting colours for a bold, personalized look or opt for tone on tone combinations for a seamless, monochromatic aesthetic. Understanding color theory and Hermès’ color palette—including notable options like Vert Rousseau—is essential for creating harmonious combinations.

Color Elements:

• Exterior Color (Sellier) – Primary bag body color that defines the overall appearance

• Interior Color (Doublure) – Lining color visible when bag is opened

• Piping/Trim Color – Can match exterior, interior, or be a contrasting third color; piping/trim can also be specified in contrasting colours or tone on tone for a unique effect

• Stitching Color – Usually matches the primary exterior color but can be specified as contrast; stitching can also be chosen in contrasting colours or tone on tone to create a personalized or cohesive look

Color Combination Principles:

• Complementary colors – Opposite on color wheel (Blue/Orange, Green/Pink) create dramatic contrast

• Analogous colors – Adjacent on color wheel (Blue/Green, Pink/Orange) create harmony

• Neutral + Bold – Pairing neutral exterior with vibrant interior (Grey/Pink, Black/Red) is classic approach

• Tonal variations – Different shades of same color (Light Blue/Navy) create sophisticated depth

• Contrasting colours & tone on tone – Use contrasting colours for bold, personalized statements in bicolour or tricolour designs, or opt for tone on tone for a cohesive, seamless look with matching stitching and color schemes

Hardware Options

HSS bags can be customized with a variety of hardware finishes, including gold, brushed gold, palladium, brushed palladium, brushed palladium hardware, and rose gold, each creating a distinct aesthetic:

• Gold Hardware (GHW) – Classic, warm tone. Most traditional choice. Works beautifully with warm colors (browns, oranges, reds). Some collectors prefer GHW exclusively.

• Brushed Gold – Refined, matte gold finish. Offers a subtle, sophisticated alternative to classic gold. Popular for those seeking understated luxury.

• Palladium Hardware (PHW) – Silver-toned finish. Most popular currently. Modern aesthetic. Pairs well with cool colors (blues, greys, greens). More versatile than gold.

• Brushed Palladium / Brushed Palladium Hardware – Matte silver finish. Premium, contemporary look. Available for select models and years, offering a unique customization option for high-end handbags.

• Rose Gold Hardware (RGHW) – Pink-gold tone. Extremely limited availability. Reserved for most valued clients. Creates romantic, feminine aesthetic. Highly sought after by collectors.

Most Coveted Hermès Special Order Combinations

Certain Hermès special order color combinations have achieved legendary status among collectors. These pairings of special order hermès bag represent the most requested customizations and command significant attention in the luxury market. The ability to personalize these bags results in a unique piece, or even a truly unique piece, making them among the most desirable special order pieces available.

The Classics: Timeless HSS Combinations

Black with Rouge Interior

The ultimate power combination, and a favorite among loyal customers. Black Togo or Epsom exterior with Rouge Casaque or Rouge H interior creates sophisticated drama. Popular with executives and professionals. Works with both Gold and Palladium hardware. The contrast between neutral exterior and bold interior makes this endlessly versatile—conservative for business, exciting when opened.

Etoupe with Rose Interior

Perhaps the most feminine classic combination, this pairing is frequently available on the special order list. Etoupe (grey-beige neutral) paired with any rose or pink interior (Rose Sakura, Rose Azalee, Rose Confetti) creates soft sophistication. Particularly popular in Birkin 25 and 30. Palladium hardware is typical choice. This combination has been called the “perfect first HSS.”

Blue Nuit with Orange Interior

Pays direct homage to Hermès’ signature orange, and this combination pays homage to the brand’s heritage. Deep navy Blue Nuit exterior with Orange or Feu (fire orange) interior represents brand heritage. Beloved by Hermès purists and long-time collectors. Gold hardware is traditional pairing, though Palladium works beautifully too.

Etain with Blue Interior

Modern and versatile. Etain (warm grey) exterior paired with various blues (Bleu Atoll, Bleu Zellige, Bleu Hydra) creates contemporary sophistication. Works year-round and with any wardrobe. Palladium hardware typical. This combination became extremely popular in mid-2010s and remains highly sought after.

Contemporary Favorites: Trending HSS Combinations

Vert with Rose Interior

Green exterior (Vert Cypress, Vert Jade, Vert Criquet, Vert Rousseau) with pink interior (Rose Sakura, Rose Confetti) has surged in popularity. Fresh, spring-appropriate, unexpected. Represents shift toward more daring color choices. Palladium hardware most common.

Craie with Etain Interior

White/cream exterior with grey interior creates clean minimal aesthetic. Sophisticated and modern but requires careful maintenance. Popular with minimalist collectors. Palladium hardware is typical choice for this combination.

Gold with Blue Indigo Interior

Rich, luxurious combination. Warm Gold exterior with deep Blue Indigo interior creates depth and opulence. Gold hardware enhances the warmth. Classic pairing that never goes out of style.

Exotic Leather Special Orders

When HSS involves exotic leathers, these combinations are often considered special order pieces, and each is a unique piece:

• Black Alligator with Rouge Interior – Ultimate luxury statement

• Blue Crocodile with Orange Interior – Brand heritage in exotic form

• Ostrich in Bi-Color – Two-tone ostrich creates unique texture play

• Neutral Exotic with Bold Interior – Gris Elephant alligator with Rose Tyrien interior combines restraint with surprise

The HSS Process: From Invitation to Delivery

Understanding the Hermès special order process helps set realistic expectations and prepare for the opportunity when it arises. The bespoke customization process for Special Order bags is usually available twice a year and requires an invitation. The customisation process allows clients to personalise their Hermès bag by selecting from a range of styles, leathers, colours, hardware, and unique design features, resulting in a truly bespoke piece. However, eligibility and available options are determined by the special order list, which outlines which bag models, sizes, leathers, and exotic materials can be chosen each year.

Phase 1: The Invitation

Your SA will extend an HSS invitation, typically during an in-store visit. This moment often comes unexpectedly:

• SA may say “Would you be interested in a special order?” or “We have HSS availability”

• Invitation may be conditional: “If you purchase X today, I can offer HSS”

• Sometimes comes via phone call or text message

• Rarely is it a formal written invitation

Loyal customers who are on the special order list are most likely to receive these exclusive invitations, as Hermès prioritizes its dedicated clientele for access to bespoke options.

Critical: Have your specifications ready. Many collectors maintain an “HSS wish list” so they can respond immediately when invited.

Phase 2: Specification Selection

During the customisation process, working with your SA, you’ll specify every detail:

1. Model Selection – Birkin vs Kelly, size (25/28/30/32/35/40)

2. Leather Type – Primary leather for bag construction

3. Leather Color – Choose from a wide range of leather color options

4. Exterior Color – Main bag body color

5. Interior Color – Lining color

6. Hardware – Gold, Palladium, or Rose Gold (if available)

7. Contrasting Stitching – Select contrasting stitching for a unique look, or opt for tone on tone stitching for a seamless design

8. Strap – Customize the strap, including shoulder strap options

9. Strap Lengths – Specify preferred strap lengths for comfort and style

10. Straps – Choose from various strap designs and configurations

11. Additional Details – Piping color, handles

Your SA will note all specifications on the order form. Review carefully—changes cannot be made once submitted.

Phase 3: Production Timeline

Your bag is handcrafted in a Hermès atelier:

HSS Regional Differences

The Hermès special order experience varies significantly by region: the special order list and customisation process, including available bag models, leathers, colours, and hardware options, can differ depending on the location.

Europe (Paris, London, Milan)

• HSS offerings called “Podium”

• Typically twice yearly opportunities

• Special order list is managed differently in European boutiques, with unique restrictions and options for bag models, leathers, and exotic materials

• Strong emphasis on brand heritage

• More conservative color combinations favored

United States

• Less structured than Europe

• Varies greatly by boutique and SA

• Major cities have better access

• More openness to bold color choices

Asia (Hong Kong, Singapore, Seoul, Tokyo)

• HSS called “Pre-order” in some markets

• Extremely competitive

• High spending requirements

• Exotic leathers more readily available

Hermès Special Order Terminology

Navigating Hermès special orders requires familiarity with specific terminology:

• HSS – Hermès Special Order

• SO – Special Order (same as HSS)

• Bi-color – Bag with two different colors (exterior and interior)

• Tri-color – Bag with three colors (exterior, interior, piping)

• Sellier – Exterior construction and color

• Retourné – Interior-out construction style (Kelly bags)

• GHW – Gold Hardware

• PHW – Palladium Hardware

• RGHW – Rose Gold Hardware

• SA – Sales Associate

• Podium – European term for HSS ordering period

• Pre-order – Asian term for HSS

• Mini Kelly – A smaller, highly sought-after version of the Hermès Kelly bag, often referenced for its rarity and collectible status.

• Mini Kellys – Plural of Mini Kelly, referring to various customized or special versions of the Mini Kelly model, especially in the context of hardware and leather options.

• HSS Hermès bag – A bespoke Hermès bag marked by the Horseshoe Stamp, known for its exclusivity, unique craftsmanship, customisation options, and high resale value.

Hermès Special Order FAQ

Q: How do I get invited to place a Hermès special order?

Build a consistent purchase history at your local Hermès boutique, develop a strong relationship with your SA, shop across multiple categories (not just bags), and demonstrate genuine knowledge and appreciation of the brand. There’s no guaranteed formula, but these factors significantly increase your chances.

Q: How long does a Hermès special order take?

Standard leathers typically take 18-24 months, while exotic leathers can take 24-36 months or longer. Production time varies based on atelier capacity, leather availability, and complexity of specifications. The price of an Hermès special order bag is the same as a standard, non-customized bag of the same specifications at the time of delivery.

Q: Can I choose any color combination for my special order?

Most combinations are possible, but some restrictions apply. Certain colors are seasonal, exotic leathers have limited color availability, and very unusual requests may be declined by the atelier. Your SA will guide you on what’s feasible.

Q: How often can I place a Hermès special order?

Typically once every 2-3 years per client, though this varies by boutique, your purchase history, and your relationship with your SA. Some exceptional clients receive more frequent opportunities.

Q: What’s the difference between a special order and a regular bag?

Regular bags come in predetermined color and leather combinations available that season. Special orders allow full customization of colors, leathers, and hardware. HSS bags are made-to-order for specific clients, while regular bags are made for general stock.

Q: Can I change my special order specifications after submitting?

No. Once your order is submitted to the atelier, no changes can be made. This is why careful consideration and planning are essential before placing your order.

Q: Do all Hermès boutiques offer special orders?

No. Flagship boutiques in major cities typically have regular HSS allocations, while smaller boutiques, resort locations, and airport shops rarely participate in the program, especially in terms of brushed gold hardware .

Q: Is Rose Gold hardware available for special orders?

Rose Gold hardware is extremely limited and typically reserved for the brand’s most valued clients. Availability varies by region and boutique. Many collectors wait years for the opportunity to order RGHW.

Q: Do Hermès special orders have higher resale value?

Generally yes, especially for desirable color combinations and exotic leathers. Unique HSS bags often command premiums over standard configurations. Special Order Hermès bags retain and often exceed their value on the resale market. The price range for special order bags is typically higher than standard models, with starting prices already at a premium and resale prices sometimes reaching record highs depending on rarity and demand. However, very unusual combinations may have limited appeal to resellers.

Exploring Hermès Colors for Your Special Order

With over 200 colors in Hermès’ historical palette, understanding the nuances of each shade and selecting the right leather color is essential for creating your perfect Hermès special order combination.

Our comprehensive color library documents every Hermès color available, with detailed information about:

• Color history and introduction year

• Undertones and characteristics

• Which leathers suit each color best

• Hardware pairing recommendations

• Seasonal availability

• Popular HSS combinations using that color

• Comparison to similar shades, including featured greens like Vert Rousseau

Browse Hermès Colors by Family:

• Hermès Blues – From pale Ciel to deep Bleu Nuit, explore 50+ blue shades

• Hermès Greys – Neutral sophistication in 20+ grey variations

• Hermès Pinks & Reds – Feminine to bold, 40+ rose and rouge shades

• Hermès Greens – Fresh to deep, 30+ vert color options, including Vert Rousseau

• Hermès Neutrals – Timeless blacks, browns, and beiges

• Hermès Yellows & Oranges – Warm and vibrant heritage colors

Planning Your Dream Hermès Special Order

Successfully navigating the Hermès special order opportunity requires preparation and research. When planning your HSS, be sure to consider the customisation process, including choices of style, leather, colour, hardware, and unique design features, as well as check the special order list for available bag models, sizes, and exotic options. Consider these key questions when planning your HSS:

Decision Framework

• Will I still love this combination in 2-3 years?

• Does this color pairing work with my wardrobe?

• Is the contrast level appropriate for my style (bold vs. subtle)?

• Have I chosen a practical leather for my lifestyle?

• Will this bag work year-round or seasonally?

• Am I choosing colors I truly love, or trendy colors that may date?

Building Your HSS Wishlist

Maintain a prioritized list of potential special order combinations:

1. First Choice – Your absolute dream combination

2. Second Choice – Alternative if first choice unavailable

3. Third Choice – Backup option

Having multiple options prepared ensures you can respond confidently when your SA extends an HSS invitation, even if your first choice has seasonal or availability restrictions.

The Art of Hermès Collecting

Understanding Hermès special orders is part of the broader journey of Hermès collecting and appreciation. The HSS program represents the brand’s commitment to craftsmanship, personalization, and the art of luxury. Each special order is a unique piece, a truly unique piece, and part of the brand’s legacy of special order pieces, reflecting the heritage and exclusivity that define Hermès.

Whether you’re a seasoned collector with multiple special orders in your wardrobe, or an enthusiast studying HSS combinations and dreaming of your first invitation, the world of Hermès special orders offers endless fascination. Each bi-color bag, including the kelly, tells a story—of careful selection, patient waiting, and the culmination of desire with artisan creation.

Explore our extensive resources to deepen your understanding of Hermès colors, learn about the most coveted combinations, and prepare yourself for the moment when you’ll design your own custom Birkin or Kelly bag.

Hermès Special Order Bag ation

ating a Hermès Special Order bag is a meticulous process that underscores the brand’s commitment to unparalleled craftsmanship and exclusivity. The most distinctive feature of a special order Hermès bag is the coveted horseshoe stamp (HSS), discreetly placed next to the Hermès logo. This mark signifies that the bag was custom-created according to a client’s unique specifications, setting it apart from standard production pieces. Special order bags are handcrafted by a single artisan once the final design is approved.

Experts in Hermès ation pay close attention to the quality of the leather, whether it’s classic Togo, luxurious ostrich leather, or rare exotic skins like alligator and crocodile. The stitching on a special order bag is another hallmark of ity—Hermès artisans are renowned for their precise, hand-sewn saddle stitching, which should be flawless and consistent throughout the bag. Hardware, whether gold, palladium, or rose gold, is checked for weight, finish, and correct branding.

Serial numbers and date stamps are also verified to ensure they align with Hermès’ production records. For Hermès clients, knowing that their bespoke creations—be it a Birkin, Kelly, or another style—have passed these rigorous checks provides peace of mind and enhances the value of their investment. Understanding the ation process allows collectors to fully appreciate the artistry and rarity of their special order bags, making each piece a true testament to Hermès’ legacy of quality and individuality.

Hermès Special Order Bag Care and Maintenance

Caring for Hermès Special Order bags is essential to preserving their beauty, value, and longevity. These luxury handbags are crafted from the finest leathers and exotic skins, requiring thoughtful maintenance to keep them looking their best. Hermès clients should always store their special order bags in a cool, dry environment, away from direct sunlight, which can cause fading or drying of the leather.

To maintain the suppleness of the leather, gently wipe the bag with a soft, dry cloth after each use. For leathers like Togo or Clemence, a mild, Hermès-approved leather cleaner can be used sparingly to remove surface dirt. It’s important to avoid contact with harsh chemicals, perfumes, or dyes, as these can damage both the leather and the hardware, including gold hardware and other precious finishes.

Regular conditioning with a high-quality leather conditioner helps maintain the natural moisture barrier of the bag, especially for special order bags crafted from exotic skins. For added protection, a water-repellent treatment can be applied, but always consult with a Hermès specialist before using any products. By following these care guidelines, Hermès clients can ensure their special order bags remain as stunning as the day they left the atelier, whether they feature classic leathers or rare, bespoke combinations.

Hermès Special Order Bag Storage and Handling

Proper storage and handling are crucial for maintaining the pristine condition of Hermès Special Order bags. When not in use, these one of a kind creations should be stored in their Hermès dust bag or a soft, breathable cloth bag to shield them from dust and moisture. To help the bag retain its shape, gently stuff it with acid-free tissue paper or a soft cloth, taking care not to overfill or distort the silhouette.

Avoid stacking or folding your Birkin, Kelly, or other special order bags, as this can lead to creasing or cracking of the leather. When handling your bag, always support the base and avoid touching the leather with hands that may be dirty or oily, as natural oils can affect the finish over time. For bags with delicate hardware, such as rose gold or gold, keep them away from abrasive surfaces and harsh chemicals to prevent scratches or tarnishing.

By storing and handling their Hermès special order bags with care, clients can ensure that these bespoke creations—whether a special order Birkin or a unique Kelly—remain in impeccable condition, ready to be enjoyed or passed down as treasured heirlooms.

Hermès Special Order Bag Appraisal and Valuation

Appraising and valuing Hermès Special Order bags requires a deep understanding of the brand’s heritage, the rarity of each piece, and current market trends. Factors such as the bag’s condition, provenance, and the presence of the horseshoe stamp play a significant role in determining value. Special order Birkins and Kellys in unique color combinations or crafted from exotic skins like alligator or ostrich often command premium prices on the secondary market. HSS bags can achieve resale prices up to 50% higher than regular Hermès models, especially in timeless neutrals or exotic skins.

The ity of a special order bag is verified through its horseshoe stamp and serial number, both of which are essential for accurate appraisal. Hermès clients seeking to understand the value of their investment can consult with reputable experts or auction houses specializing in luxury handbags. These professionals assess not only the bag’s physical condition but also its desirability among collectors, taking into account factors such as hardware finish, leather type, and overall rarity.

By understanding the appraisal and valuation process, Hermès enthusiasts can make informed decisions about their collections, whether they are considering selling a special order bag or simply wish to appreciate the true worth of their bespoke Hermès creations.

Hermès Special Order Bag Insurance and Protection

Protecting the value and beauty of Hermès Special Order bags is a priority for discerning collectors. Insuring these luxury handbags provides peace of mind in the secondary market , covering them against risks such as loss, theft, or accidental damage. Hermès clients are encouraged to seek specialized insurance policies tailored to high-value items, ensuring that their special order bags are fully protected.

In addition to insurance, proper storage is key—using dust bags and high-quality cloth bags helps shield bags from dust and moisture. Regular cleaning and conditioning of the leather, especially for bags crafted from exotic skins or featuring delicate hardware, helps maintain their quality and appearance. Avoiding exposure to harsh chemicals and abrasive materials is essential for preserving both the leather and hardware, whether it’s gold, palladium, or rose gold.

By taking these proactive steps, Hermès clients can safeguard their special order bags, ensuring that these bespoke creations—be it a Birkin, Kelly, or another style—remain in pristine condition and retain their value for years to come. Insuring and protecting your Hermès special order bags, including any quota bags, is an investment in the longevity and legacy of your luxury handbag collection.

Ready to Learn More?

Browse our complete Hermès color library to discover the hundreds of shades available for special orders. Each color page includes detailed information, historical context, and HSS combination suggestions to help you plan your perfect custom bag.

Introduction to Special Orders

Hermès Special Order bags represent the ultimate expression of luxury and individuality in the world of high-end handbags. Reserved for the brand’s most loyal customers, the Hermès Special Order program allows clients to create their dream bag from the ground up, choosing every detail from a wide array of leather options—including classic Togo leather, sumptuous ostrich leather, and rare exotic skins. Each special order bag is a testament to Hermès’ unparalleled craftsmanship, with artisans meticulously handcrafting every stitch to bring bespoke creations to life.

What truly sets Hermès Special Order bags apart is the coveted horseshoe stamp, discreetly placed next to the Hermès logo. This mark signifies that the bag is a one of a kind piece, custom-made to the client’s exact specifications. Whether you envision a Birkin bag in a unique color combination, a Kelly in an exotic skin, or a personalized tote, the special order process ensures your bag is as individual as you are. For collectors and connoisseurs of luxury handbags, owning a Hermès special order bag is the ultimate achievement—a symbol of exclusivity, artistry, and personal style.

Benefits of Special Orders

Choosing a Hermès Special Order bag comes with a host of exclusive benefits that set it apart from standard luxury handbags. The most significant advantage is the opportunity to create a truly unique piece—one that reflects your personal style and vision. With an extensive selection of leather options, from classic to exotic, and a variety of hardware finishes and color combinations, Hermès special order bags allow you to design a bag that is unmistakably yours.

Beyond the creative freedom, special order bags are highly prized on the resale market, often retaining or even surpassing their price due to their rarity and bespoke nature. Each bag is a testament to Hermès’ legendary quality, with every detail—down to the stitching and hardware—crafted to perfection. The process itself is deeply personal, as you work closely with a knowledgeable sales associate to bring your vision to life, making the experience as memorable as the bag itself.

For both seasoned collectors and those new to the world of Hermès, special orders offer an unparalleled opportunity to own a piece of haute couture. These bespoke creations are not only a reflection of your individuality but also a valuable investment, ensuring your Hermès special order bag remains a truly unique piece in the world of luxury handbags.